2nd Floor, 24 Knifesmithgate, Chesterfield, S40 1RF, United Kingdom
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0333 577 1447

Welcome to Moorgate Training - Approved drink drive course provider

FAQ's

  

The Court Refers to a completion date, what does this mean?

The court stipulates a date by which you must complete your course.
This date is non-negotiable and cannot be extended

I can't afford to pay the full course fee in one go, what are my options?

We do offer flexible payment plans. Please contact us if you would like to discuss this further.

Where are the courses held?

Courses are held at locations all over the UK. All venues have good public transport links.

What do I need to bring?

Valid ID (Valid Photo ID)

Reading Glasses (if required)

Is the course accessible to people with disabilities?

Every effort has been made to ensure that the venues are disability friendly. To ensure we are able to respond to any additional support requirements you may have, we would be grateful if you could discuss any support requirements with your course administrator when you book.

How long does the Course Last?

The course lasts for a 16 Hours to be completed in 3 sessions.

Are deposits refundable?

Yes within 14 days of booking we can refund your deposit. After a 14 day cooling off period deposits are non-refundable. Please check our Terms & Conditions for further information.
Where we cancel the course and you are unable to complete within your court completion date we will refund your deposit. This is the only exception

How do I prove I have completed the course?

We will send you a certificate of completion within 7 days of you completing the course.

I cannot attend the full course; will I receive a certificate of completion?

You will need to complete to receive your certificate. If you are unable to complete for reasons outside of your control we will try to accommodate you on a later course.
However, you must still complete the course before your court assigned completion date.

Will my car insurance costs be reduced if I complete this course?

Some car insurance companies offer discounts to people who complete the course

Can I change my course dates

Yes subject to availability and your court specified completion date; this may be subject to a re-booking fee.

I am unable to attend three consecutive weeks, can I book a separate day on another course

Please speak with our administration department who will make every effort to accommodate your request. Please be aware this may be subject to additional fees.

Am I able to change dates to sickness, funeral or other unforeseen circumstances?

Please speak with our administration department who will make every effort to accommodate your request; we may request evidence to support your reason for cancellation. Please be aware this may be subject to additional fees and is subject to course availability.

I have not been convicted of drink driving; can I still attend the course?

Please speak with the course administrator.

I have passed my court specified completion date; can I still attend?

Yes. But you won't benefit from a ban reduction.

I have been convicted for a drink drive offence outside of the UK. Can I still attend the course?

Yes, please speak with the course administrator.

Are lunches and breaks provided?

Time is set aside for lunch and breaks; however, you must provide your own food.

When should I book?

We advise you to book as early as possible to ensure course available and that you complete the course before your course specified completion date expires.
We advise that you book on a course that allows you to complete well in advance of your court specified completion date to allow some flexibility in case of cancellation/rebooking etc.
Do you store my information?
We do not store credit card details nor do we share financial details with any 3rd parties.

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